Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify customers of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
Estimated delivery times:
- Local Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times are estimates and may vary depending on location, customs clearance, weather conditions, and carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (if provided during checkout).
Shipping Destinations
We currently ship to selected countries and regions. If your location is unavailable at checkout, please contact us for assistance.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue.